Accessibility
Accessibility.
We want every Florida patient and caregiver to be able to use this site. Here is the standard we build to, what is in place today, what is not yet, and how to tell us when something blocks you.
Last reviewed August 31, 2026
The standard we build to
This site is built to meet WCAG 2.2 Level AA. That is a target we test against on every change rather than a certification: automated checks run against the built pages in our test suite, and they block a release when they fail.
What is in place today
- Skip to content. A skip link is the first focusable item on every page, so keyboard and screen-reader users can pass the header and the navigation in one keystroke.
- Visible focus. Every link, button and control shows a visible focus outline when reached by keyboard. We do not remove focus rings.
- Text contrast. Body and small text is checked against a 4.5:1 contrast ratio, and large text against 3:1. Our check composites semi-transparent layers and folds an element's own opacity into the result, because measuring the declared colour alone misses text that is actually unreadable on screen.
- Reduced motion. If your device or browser is set to reduce motion, we honour it: scroll-triggered reveals resolve immediately instead of animating, and the animated introduction does not play.
- The introduction can always be skipped. Independently of any motion setting, the animated introduction after the eligibility check can be dismissed with a visible button, the Escape key, or a tap anywhere on the screen.
- The eligibility check is keyboard-operable. Focus is moved into it, kept inside it while it is open, and returned afterwards. It can be completed without a mouse.
- Reflow. Pages are usable down to a 320 pixel viewport width without horizontal scrolling, and reflow at 400% zoom is tested.
- Structure. Pages use one main heading and a nested heading order, landmark regions, and text alternatives on images that carry information. Images that are purely decorative are marked so assistive technology skips them.
Known limitations
We would rather name these than let you find them.
- Some links are signalled by colour alone. Outside documents like this one, the site's convention is links without underlines, which means colour is doing the work on its own. That does not meet WCAG 1.4.1, it affects every page, and changing it is a visible design decision we have not yet made. It is on our list.
- We have not commissioned an independent audit. Our testing is automated plus manual keyboard and screen-reader checks by the build team. An external review has not been carried out.
Tell us about a barrier
If any part of this site stops you getting information you need, please call us and say so. We will give you the information directly and fix the page.
- Phone
- 727-634-4005
- In person
- Any Bloom counter
Please tell us the page address and what you were trying to do. If you use assistive technology, naming it helps us reproduce the problem.